911 emergency hotline Philippines: 5 things you should know before calling [infographic]

INFOGRAPHIC: 911 Philippines emergency hotline

The nationwide 911 emergency hotline went live Monday, however, only 3 percent of the calls were legitimate, according to a report from the Philippine National Police.

Out of the 2,475 phone calls logged only 75 were legitimate concerns. Forty-five percent (1,119) were dropped calls and 12 percent (304) were classified as prank calls.

PNP Director General Ronald “Bato” dela Rosa has already issued a warning against would-be prank callers, stressing that the system allows them to track and unmask these individuals.

Calling the 911 hotline should be reserved only for emergencies.

Here are a few things to keep in mind when calling 911 in the Philippines. Click on the infographic to enlarge.

INFOGRAPHIC: 911 Philippines emergency hotline
INFOGRAPHIC: 911 Philippines emergency hotline

1. Stay Calm

Do not talk too fast. Speak clearly.

2. Be Clear

Make sure to give your NAME, LOCATION, and NATURE OF EMERGENCY

3. Listen Carefully

Listen carefully to the emergency operator.

4. Follow Instructions

Do exactly what the emergency operator tells you to.

5. Do not hang up

Do not hang-up on the emergency operator until you are told to do so.

Finally …

Call 911 only when you or a person is badly hurt or in danger. No to prank calls!


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