In today’s fast-paced and ever-evolving business landscape, delivering outstanding customer experiences is more important than ever. With this in mind, PMCM Events Management is proud to present the AsiaCX Philippines 2024, a prestigious event designed to recognize and honor companies that have demonstrated an exceptional commitment to enhancing customer satisfaction through innovation and service excellence. The event will take place on Friday, November 8, 2024, from 6:00 PM to 9:00 PM at Crowne Plaza Galleria, Manila.
“AsiaCX Philippines is more than just an award ceremony; it’s a platform that celebrates companies that go above and beyond in creating exceptional customer experiences. It highlights how forward-thinking strategies and leadership can elevate customer satisfaction, even in highly competitive markets,” said Mys Sandico, Event Manager from PMCM Events Management.
The AsiaCX Philippines Awards will spotlight top performers across key categories, including Best Overall Customer Experience, Most Innovative Customer Experience Strategy, and Customer Service Team of the Year. With a rigorous evaluation process led by industry experts, the awards aim to highlight only the most deserving companies that have set the benchmark in customer-centric practices.
Pioneering Technology and Innovation
Recognizing the critical role of technology in transforming customer interactions, the event will also feature awards for Excellence in Technology Implementation, Customer Success Story of the Year, and Best Use of Technology in Customer Experience. These categories showcase companies that have successfully leveraged digital tools—such as automation, AI, and mobile applications—to revolutionize customer service, ensuring seamless, responsive, and personalized experiences.
Beyond the awards, the event will provide valuable insights through panel discussions, interactive workshops, and presentations that explore the latest trends and best practices in customer experience. Attendees will have the opportunity to connect with industry leaders, exchange ideas, and gain actionable strategies that can drive business success.
Inspiring Change, Driving Growth
“Companies that are committed to exceptional customer experiences and embrace the latest innovations will be the ones to thrive in this dynamic market,” added Ms. Clarissa Jacob. “AsiaCX Philippines 2024 is a unique platform to celebrate these trailblazers and inspire others to raise their standards in customer service.”
Nominations for the awards are now open and will close on October 20, 2024. Businesses of all sizes are invited to participate and demonstrate their dedication to elevating customer satisfaction. For nomination guidelines and event details, visit AsiaCX.com or scan the QR code provided.
