PHILIPPINES – Renal healthcare provider B. Braun Avitum has been certified ISO 9001:2015 after a thorough audit of its quality management system (QMS).
B. Braun Avitum received the certification after going through the remote audit conducted by third party auditor TUV Rheinland last November 2020 despite the challenges of auditing in a pandemic.
The company’s dialysis centers have been ISO 9001-certified since 2004, and continue to be the only free standing dialysis centers in the country that are ISO certified. The renewed ISO certification is valid from 2021 to 2024
ISO 9001 certification is an international quality control management system granted by the International Organization for Standardization (ISO) and is widely recognized as a global benchmark for organizations in demonstrating continuous improvement and consistent provision of products and services that meet customer and regulatory requirements.
The said certification covers “Dialysis Treatment” which consists of the dialysis company’s procedures, protocols, and workflow. The multi-site certification covers B. Braun’s 24 centers and the main office. Olongapo, Sta. Rosa, Fairview, Quezon Ave., Guadalupe, Mindoro and the Head Office were audited last November 25, 2020 as sample centers for the multi-site certification.
“The ISO certification of B. Braun’s dialysis centers underscores our global standard for patient quality service. Among the key benefits it encompasses are the control of risks by taking appropriate preventive measures, increase motivation of employees, structure for continuous improvement, sustainability through annual audits. It also have external effects like confidence building measure for customers, reduced work for proof of quality, international recognition for effective management system, improved documentation provides better evidence in the events of liability.“ B. Braun Avitum Quality Manager Fe Judith Santos said.
“With a view to improving the services provided to our patients and better responding to international requirements and criteria on quality and safety, B. Braun Avitum is committed to obtaining certification for the quality of its services and the safety of its patients,” Santos added.