Tech Mahindra builds BPO Centre in Cebu

CEBU, Philippines – Tech Mahindra Ltd. a specialist in digital transformation, consulting and business re-engineering today launched its fourth center in Philippines. The IT & BPO major has been operational in Philippines since 2008, with two centers in Manila and one in Cebu. This addition makes Tech Mahindra one-of-the fastest growing service providers in the region.

Sujit Baksi, Chief Executive, Tech Mahindra Business Services Group (BSG) said “The Philippines region is key to our growth strategy, over the past few years we’ve invested heavily in developing capability to serve the transformational needs of our customers arising from the influx of digital. With the addition in Cebu around 14% of our global workforce is now concentrated in the region. We have grown over 400% taskforce since 2008.”

“These are very exciting times for our business, we’re experiencing growing demand of digital transformation from our customers, our investments in people and technology are higher than ever and we continue to assess opportunities for organic & inorganic growth” he added.

“We’re not only using the region for supporting our global clients but also for business originating in the Philippines.  This allows us to utilize locally skilled resource and create jobs across a wider socio-economic spectrum. We’re particular about upskilling and developing local talent by providing employees an opportunity to work across global locations” added Anand Achuthan, Delivery Head Philippines, Tech Mahindra, Business Services Group (BSG).

The company will service global enterprise & telecommunication clients from the facility in Cebu. The world-class facility and workforce have been developed to deliver exceptional customer experience to their large global customer base. Operating with about 23,500+ associates across the Americas, Asia-Pacific, Africa, Europe and the Middle East, Tech Mahindra Business Services Group is the BPO segment of the USD 3.5 billion IT & BPO Service Provider – Tech Mahindra.