BPO firm opens regional HQ in Parañaque


IBEX Global Executives
IBEX Global Executives

PHILIPPINES – IBEX Global Solutions, Inc., a business process outsourcing (BPO) company that offers an integrated suite of services to support diverse customer-facing solutions, recently inaugurated their newest site which also serves as their new regional headquarters, at the 6th floor of SM BF Parañaque.

The inauguration was attended by key executives in the industry such as Contact Centers Association of the Philippines (CCAP)’s Jojo Uligan, the Executive Director & Founding Member and IT Business Process Association of the Philippines (IBPAP)’s President & CEO Jomari Mercado.

IBEX Global’s very own COO Gilbert Sta. Maria, General Manager Eric Kaufman, and CEO & President of IBEX Global Bob Dechant hosted the official inauguration at the company’s newest site in the country.

“I’ve been in the industry for 10 years,” said Gilbert Sta. Maria, COO of IBEX Global. “I’ve been very lucky to be put in this position and I’m very happy to be a part of IBEX Global, a company that takes care of a significant amount of established and bright start-up brands around the world.” Sta. Maria added.

Jomari Mercado
Jomari Mercado

“We chose to make a regional office in the Philippines because based on our analysis; the country is the best market. The Filipinos are fantastic and very much committed to helping others.” stated Mr. Bob Dechant, CEO of IBEX Global, during the media roundtable discussion.

When Eric Kaufman was asked about the difference between working with Filipinos and other countries, he insisted that it is the countless energy every Filipino worker has and that’s what makes it easier for him to be the country’s General Manager of IBEX Global.

IBEX Global is a company that provides exceptional customer experiences every single day on every interaction with a combination of passion, world-class training and leading-edge technology. With their new regional headquarters, they are providing jobs for IT-BPM professionals in the greater Southern Luzon area, and helping uplift the IT-BPM community as well as the country’s economy. With the continuous support from IBPAP and CCAP, IBEX Global is sure to excel as a leader in innovation, disruptive technology and employee management.

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