The vulnerability of paper, the security of A2A, and the peace of mind it offers
The digital wave has taken over almost every aspect of society, causing a lot of shift in the way we do things. It makes distance a non-issue, simplifies once complicated processes, and enables us to access what we need with a click of a button or a swipe of a finger. The digitalization of government systems in the Philippines is no doubt still a work in progress, but the country has made significant improvements ever since a digital strategy was formally established to help these offices shift to an e-Government-focused system.
The vulnerability of paper
One of the most pressing concerns about relying on physical papers is the inconvenience they bring to its stakeholders–in this case, the citizens who need them. For example, those who need to authenticate their documents used to deal with long queues and wait for hours just to get the papers they need. Documents that can only be accessed in specified offices also put the individual at an inconvenience because of the time and money that they have to spend traveling to a specific government office branch.