iQor, a leading managed services provider of customer engagement and technology-enabled BPO solutions, is excited to announce the registration of iQor Qares as a nonprofit charitable organization in the Philippines. As one of iQor’s CSR initiatives, iQor Qares is dedicated to giving back to our valued employees and local communities by offering crucial financial assistance to individuals facing life-altering or catastrophic events.
“The recent registration of iQor Qares as a charitable nonprofit in the Philippines will expand our ability to help our employees, their families, and our local communities in need. We are inspired by the generosity of individuals and corporations that support iQor Qares’ commitment to making a positive difference in the lives of others. We look forward to helping even more iQorians,” said Fleurette Navarro, iQor’s chief people officer and chair of iQor Qares in the Philippines.
Since its inception in 2019, iQor Qares has extended a helping hand to numerous employees around the globe, contributing a total of $150,000 to various cases. These generous donations have played a vital role in aiding iQor employees in rebuilding their lives after natural disasters, supporting loved ones in medical and end-of-life care, addressing housing insecurities, and overcoming other life-changing situations.
People first, communities always
iQor Qares embodies the core value of giving back, actively encouraging employees to support their fellow iQorians and the communities they belong to.
“At iQor, we want people to succeed in their careers as well as in other aspects of their lives. Part of that success comes from providing employees with opportunities to foster interpersonal connections and contribute to their communities. In this way, we are doing our part as Filipinos to keep our bayanihan spirit alive,” said James Down, senior director for operations.
The impact of iQor Qares has been remarkable, with 54 Filipino employees already benefiting from its assistance, and a further commitment to aid 38 more individuals since its nonprofit registration in April. Remarkably, over 25% of iQor employees have pledged and donated to the Philippines, totaling 8,377 donors as of today, and the numbers keep growing. The iQor Qares steering committee has also actively visited various sites, including Clark, Fairview, Dasmarinas, Sta. Rosa, Iloilo, Bacolod, Talisay, and Davao, to stay closely connected with the communities they serve.
A legacy of caring
iQor’s 25-year presence in the Philippines, with 17 contact centers spread across Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City, has solidified its commitment to supporting the communities it operates in. iQor Qares will continue to be at the forefront, swiftly responding to urgent needs as they arise, both within iQor’s employee network and the surrounding areas.
Cultivating a culture of compassion
iQor Qares has successfully cultivated empathy and unity among colleagues, creating an environment where everyone cares for one another.
As James Down said, “Every iQorian can choose to give one-time or recurring contributions and 100% of the money raised for iQor Qares in the Philippines will help local employees, their family members, and their local communities in need of financial assistance due to life-altering or catastrophic events beyond their control. We can provide financial assistance to any iQorian for three such events during their tenure with us, with a maximum allocation of PHP100,000 per event (and this may be waived with approval). We value our team in the Philippines, which makes up about 80% of our total global operations.”
Sustaining a caring spirit
iQor Qares perpetuates its charitable endeavors through one-time and recurring donations from devoted employees, quarterly fundraising parties, auctions, and other engaging activities.
“I’m proud to share that every iQorian cares for their colleagues, whether it’s a team member next to them at work or in their community. Even before iQor Qares was established, we have stories of people passing the hat for fellow iQorians, helping out in any ways they can to ease others’ financial burdens. With iQor Qares, we are able to expand our existing commitment to taking care of one another,” shared Michael Oliver Dela Pena, vice president for operations.
Join iQor Qares on its journey of giving!
You too can be a part of this powerful initiative by donating and discovering more about iQor Qares at iQorQares.com today. Together, we can make a meaningful difference in the lives of those in need and create a lasting legacy of compassion and support.
