Employees and former employees of Starbucks have weighed in on the issue of a ‘dead mouse’ found inside a lady’s frapuccino drink, and the reaction is unanimous: there is absolutely no way for a mouse to end up inside the drink.
Simply put, it is impossible because the process of preparing the drink inside Starbucks frapuccino involves blending the entire drink, which would have crushed the mouse along with it.
In addition, the entire process is performed in front of the customer using transparent cups, inside the sanitary environment of a coffee shop that, unlike restaurants where there is food, does not really attract or harbor rodents.
For the mouse to end up in the drink, it would have to happen after the drink was handed to the customer.
Many of them are angry at the lady, calling the entire incident stupid.
Marco Carlo Calibara, has been with Starbucks for 3 years, writes:
I’ve worked with Starbucks for more than 3 years and this is my opinion Re: the issue,
(Tataglish-in ko nlang para madaling intindihin at ‘Cool basahin’at Pinoy naman ako, I believe kayo ding makakabasa nito)
Unang-una, Ate, WALA KAMING KUSINA, ginagawa namin yung drinks nyo sa harap ninyo ng may sinusunod na beverage quality standards. Kahit subukan kong maglasing para mas dibdibin yung hinanaing mo eh hindi ko maintindihan kung saan ka kumuha ng apog para ipagpilitan yang katangahang pakulo mo.
Ang malaking tanong: Paano, PAANO mapupunta yung bubwit na yun doon?? Mas malabo pa sa sabaw ng pusit na sa process ng pag gawa ng drink sya mapupunta — Oh sige, isipin nalang natin na na blend yun ate tulad ng kathang isip na pakulo mo, HELLO?! High-powered yung mga Blenders namin (Vitamix / BlendTec ) sa store, at kahit cellphone mo, oh kamay mo eh kayang durugin no’n kaya wag kang ano dyan! Ano, may pag Matrix na sa pag iwas sa blades ng blender?! Damn bubwit got them skills, eh?!?
Sabihin nating na blend yung bubwit, Sana nagmistulang Red Velvet Frappuccino with Kellogs ( additional inclusion yung buto-buto) yung drink mo sa dugo nun! Eh hindi naman sya durog, so ibig sabihin, tapos na syang gawin, bago sya napasok dun.
So na-pour na yung drink sa cup at dun palang sya pumasok, ANO HINDI LALANGOY PATAY AGAD?!? Nag Diving lesson yung bubwit kaya smooth ung pagdive nya sa drink? Walang talsik-tubig effect pra hindi mapansin ng finishing partner? Eh isali sa Olympics yan! Gets mo?!
So eto nga, umalis na pala kayo ng store bago mo nakita yung bubwit, pano mo kame mapapaniwalang Starbucks pa din ang may kasalanan dyan eh wala na kayo sa premises bago mo nakita, AT NAPAKALAHATI MO YUNG DRINK HA!! UHAW LANG?!!
Nagpacheck-up ka, may Dx ka ng Gastroenteritis (kase pinipilit mong sumuka kaya namaga sikmura mo) at may traces agad ng Leptospirosis (in fairness ang bilis! Pagbahing ba ang unang sintomas?!) sige we dare you, magpacheck-up ka ulit, but this time sasamahan ka ng isa sa mga partner / support partner ng Starbucks / Rustan Coffee. Baka mabuko ka teh!
At anong sinasabi mong hindi man lang nag aapologize ang manager? Ate isang malaking kalokohan yan, sa tinagal-tagal kong nagtrabaho, madami akong naging kaibigan, nakaduty, at kilalang managers / management, AND WE FOLLOW A SPECIFIC SERVICE RECOVERY STEPS pag dating sa mga ganyang issue!
Ate, kung gagawa ka ng storya, yung kapani-paniwala at yung madaling i-analyze. Hindi nagpabaril si Rizal sa Luneta para sa ganyang ugali ng Pilipino. Facepalm ka ate! Nakakapang init ka ng anit!
Hindi ka na bago sa amin ate, madami kayong ganyan, iba-iba lang style nyo para abusuhin yung kabaitan ng Starbucks Partners. Alam na namin pakay nyo, mga alien!
Kahit yung spokesperson ng Sanitation Mgt. ramdam ko na kahit sya hindi naniniwala sa mga pinagsasabi mo dahil ang dami nyang hinihinging proof sayo, uhhhh, SAD NO?!
Wag kang mag alala ate, may karamay ka, may humabol pang reklamo. Si kuya naman eh may langaw daw yung drink nya, baka daw mamatay sya! Mangiyak ngiyak pa si koya! PERSTAYM HO??
Nagpost ng picture kalahati na din yung drink at kakadapo lang nung langaw. SIR NAMAN! Nakaupo ka ba naman sa labas ng store, EH BAKA NASA PILIPINAS KA AT HINDI LINGID SA KAALAMAN MONG MAY LANGAW DITO SA BANSA NATIN!
Gawa kayo ng Group ni Ate Bubwit, mag recruit kayo, NGAYON na!
KEEP THE PASSION BURNING PARTNERS! NOBODY CAN TAKE THAT AWAY FROM YOU!
MJ Chuang shares:
Well as a former barista & a long time coffee lover. My take is, you might experience this kind of fiasco in several fast food chains, but NEVER in a coffee shop. Especially in a well established, trusted & international brand as Starbucks. It is either an inside job due to personal/work/peers related issues, or the customer is just up for the attention & money.
I remembered an incident were a teammate of mine (newbie) unintentionally blended a plastic cup in a frappe. A little girl approached me asking why there’s a shredded clear plastic thing on her drink. She even pulled a sharp scrap off her mouth to show me. As the senior barista, I immediately asked my crew to see who made the drink. One admitted it but was unconscious about what really happened, I guess she’s tired/confused because of the long queue of orders that made her panicky? Well maybe.
So we apologized & gave the poor little girl a new drink of her choice to settle things. Thank God she’s safe, & we were able to handle the situation properly.
My point is… accidents do happen all the time, but a DIRTY cafe is unacceptable (it’s effin gross!)
Hopefully this shit won’t happen to anyone ever again, peace! #SBC
Jojo Reyes adds his two cents, saying:
dati akong barista ng starbucks partner number 5161 napakalaking kalokohan yan!! unang una nka lagay s pitcher n nakasarado ung coffee base namen after nun lalagay s clear n blender then lalagyan ng ice after nun ilalagay kung anong syrup depende s flavor then blender..kung ung daga eh nandun n s blender that time dapat durog n un!! nonsense ng reklamo mo ate!!
Perhaps someone was playing a prank on the woman and put the mouse inside her coffee when they went outside? What do you think?